Yes. We are open 365 days per year, 24 hours per day. No matter when or what time you’re traveling, we’re always open and ready to meet your airport parking needs. So, no matter what time your flight departs or arrives, our staff and our shuttles are waiting to serve you. In the event of natural disasters, we stay open to make sure you can get on the road home if you're able to get to our facility.

Fast Park has 17 parking facilities located in 15 markets throughout the U.S.

Our rates vary per market, but we are always competitively priced and more often than not, lower than the airport. To get a quote for your next stay with us, use our easy Rates & Reservations feature. 

We tend to get very busy during peak travel seasons including major holidays. In order to guarantee accommodations, we recommend making a reservation through our Rates & Reservations feature. 

All of our Fast Park locations are conveniently located within miles of the airport. In fact, our average distance is just one mile! We recommend arriving at Fast Park at least 30 minutes before you'd like to be at the airport. As always, please check with your local airport for delays and/or recommended arrival times.

Don't worry, we've got you covered! If you experience car trouble while parked with us, our friendly staff is here to help. We can assist with flat tires, jump starts, and even snow removal. If your car needs more serious attention, we can help you contact a repair service. And don't panic if you lock your keys in your car - it happens more often than you think! Just let us know, and we can provide the number for a reliable locksmith service. Rest assured, we'll do our best to get you back on the road quickly and safely.

Absolutely! While it's true, we provide a parking service for travelers, we also provide exceptional customer service. Whether you need assistance with a few extra bags or if you need to utilize our handicap accessible service, we are here for you. We will work with you to ensure you get to and from the airport efficiently and safely. In certain cases, this may include valet service at no additional cost. Please let our Guest Ambassador know upon entrance if you need additional assistance and our staff will be happy to assist you. If you use our Rates & Reservations feature please select Assistance for Passengers with Disabilities as an extra service during the reservation process.

Most markets can make accommodations for motorcycles and oversized vehicles. However, we recommend calling your local Fast Park facility to confirm they can accommodate your specific capabilities before your travel needs.

Fast Park facilities are available to those who need airport parking while traveling, catering to all parking needs for travelers using nearby airports. Fast Park does not cater to ride-share services, peer-to-peer car rentals, daily parking for non-traveling airport/airlines employees or anyone needing a short-term parking solution that is NOT traveling via air. Fast Park expressly prohibits the use of its facilities for any type of commercial enterprise, unless expressly granted in writing by Fast Park.

First, we want to assure you that parking with Fast Park is EASY and many of our customers tell us we are more convenient and efficient than parking at the airport. How? As you pull into a Fast Park facility, you will be greeted by a Guest Ambassador who will direct you to park in a specific row. They will dispatch a driver who will pick you up at your parking space and help you onto the shuttle with your luggage. A few minutes later, you'll be on your way to the airport. Our driver will drop you at your terminal and again help you exit the bus with your luggage. When you arrive back from your travels, exit baggage claim and look for the Fast Park staging area. We will help you onto the bus and take you right back to your car. Be sure to let our Guest Ambassador know if you are a first time parker and they will go over our service in detail to make sure you are comfortable. Need more information? Take a look at our How To Video. 

Our shuttles are continuously dispatched to the airport to wait for our Fast Park guests. Occasionally you might exit from baggage claim and not see a Fast Park shuttle, but rest assured, one is on the way. We do recommend that our late night guests call after 12 am if you do not see a shuttle waiting for you. 

At each airport, we are located on the baggage claim level. Exit the baggage claim area and look for the Fast Park pick-up area. This information, with location specifics, is detailed on your Car Locator card, which you received from your driver when you boarded the Fast Park shuttle before heading to the airport.

In short, constantly. As soon as one Fast Park vehicle leaves the airport, another is on its way. While we are subject to vehicle traffic patterns at each airport, our goal is to never make you wait more than 5 minutes between shuttles. More often than not, we average about 2 minutes between shuttles. This is a key measure of our success and is something that our management team is always tracking and trying to improve. 

We know it might sound counter intuitive, but parking in the closest available space doesn't translate to a quicker pick-up at Fast Park. That's because, our Guest Ambassadors dispatch a shuttle each time a customer is directed to a parking space allowing for a quick pick-up service no matter where you are on our lot.

All Fast Park and Relax facilities are cashless. We accept all major credit and debit cards at all of our facilities. For even faster checkout, you can use Google Pay or Apple Pay at our Express Lanes.

We currently process all payments on-site, but we encourage you to use our Reservations feature to receive a rate estimate and make a reservation to guarantee your parking accommodations.

Using an Express Exit Lane gets you home faster. These self-service, credit card only exits typically take about 30 seconds to pass through. As soon as you pull in, insert your parking ticket or scan your Relax for Rewards Card. Payment is quick and easy! You simply scan your Free Parking Certificate and/or pay via credit card. For contactless payment (insert contactless symbol) simply tap your card on the contactless reader. Grab your receipt and you're on your way!

Yes, all Express Lanes are configured to print a receipt automatically. You also can sign up for eReceipts by managing your communications preferences.

The best way to save on parking is to become a Relax for Rewards Member. Sign up today and each time you park with us you’ll earn points that can be redeemed for Free Parking. Points add up quickly and rewards start accumulating automatically. For our Rewards Members we honor AAA and AARP memberships, and veterans and active military can receive special discounts as well.

• You can automatically link your AAA card to your RFR card by logging in to your account, going to the Account Profile tab and clicking on the Edit My Profile green button. Select Membership Discount under Discount Code on the bottom right of the pop-up screen. Enter your AAA number and begin saving automatically!

• Military discounts can be linked by emailing [email protected] and providing your rewards card number along with the following information: Active Military, please email the department you work for and provide your work email. Veterans, please email a copy of your Veteran ID.

• AARP discounts cannot be linked to your account and will need to be presented to the Guest Ambassador at the exit.

Multiple discounts cannot be applied to a single ticket.

We do not offer standard weekly or monthly rates. However, we do have a Corporate Travel Program that can help you save money. 

Our rates vary per market, but we are always competitively priced and more often than not, lower than the airport. To get a quote for your next parking stay, use our easy Rates & Reservations feature.

Our daily rates are based on a 24-hour period from the time you enter our facility. We charge $2.00 per hour, or any part of an hour, until the daily rate is met for that day. The pattern repeats until check-out. Applicable sales taxes and any airport use fees are calculated upon check-out based upon the parking total. To get a quote for your next parking stay, use our easy Rates & Reservations feature. 

Airport fees are set by and paid to the airport in each city for the use of its roads and curbside drop-off and pick-up areas. Taxes are set by the local jurisdiction. These are generally sales taxes.

While reservations aren't required, we strongly recommend making one, especially during peak travel times like holidays. A reservation guarantees your space at our facility.

Our Reservations & Rates feature makes this easy! Simply log in to your Account at www.thefastpark.com and enter your airport, check-in date/time and check-out date/time. You will then follow the prompts to complete your reservation.

If you are a Rewards Member, log in to your Rewards Account and find your upcoming reservation on your dashboard. If you are not a Rewards member, please contact our Relax for Rewards Representatives at 1-877-806-7275 (PARK) or [email protected]; Monday through Friday from 9 a.m. to 4 p.m. Please note, non-Rewards members cannot be credited their reservation fee regardless of cancellation date/time.

This likely means we are completely sold out. You can always call your preferred Fast Park facility the morning of your travels to inquire if we have a space.

Yes, we ask that all of our customers present their reservation upon entrance. This is especially important during peak travel season. Having your reservation available on your phone or a print-out will allow our Guest Ambassador to get you into the facility quickly. 

Begin the reservation process as usual by entering your check-in and check-out date/time. After you proceed to payment, you will see an Offer Code field. Enter your Offer Code and your reservation fee will be deducted as appropriate.

We understand the unpredictability of travel and we are flexible. Rest assured, your car will be ready and waiting for you when you return.

No. To make things as easy as possible, we only charge a reservation fee, which allows us to reserve accommodations for you. Your actual parking fees will be calculated based on the current rate and your arrival and departure times and due upon check-out at the facility.

With competitive rates, a quick and relaxing service and convenient travel tools, Fast Park’s Relax for Rewards Corporate Travel Program serves the specific needs of busy road warriors just like you. Contact a Fast Park Representative to discuss group rate options and program rates and benefits.   

As long as you are signed up as a Relax for Rewards Member through your company and have your promotional code linked to your Rewards Account, you're all set! Once you scan your Rewards Card at entrance and exit, your special rate will pull through automatically. Not sure if your code is linked to your account or need to set one up? Log in to your Rewards Account at www.thefastpark.com and check your Account Profile. Need to speak with a corporate program representative? Contact a Fast Park Account Representative.

Your HR or Corporate Travel Planner will know if your company has a Fast Park Corporate Account. If your company does not have the Fast Park Corporate Travel Program and you would like to find out more information, please click here and we will connect you with a Fast Park Account Representative.

The Fast Park Relax for Rewards program is our loyalty program that puts you in charge. Scan your mobile Rewards Card upon entry and exit each time you park with us to earn points for each stay. One paid day = one point. Points are automatically applied to your account within 24 hours. Through your online account you can redeem points for Free Parking Certificates anywhere, at anytime. For easy access to your Free Parking Certificates, log in to your Rewards Account from your smartphone then, bookmark the card from your phone's homescreen,  screen shot or add the card to your mobile wallet. 

See the Rewards Members Terms of Use.

Rewards members earn one point for every full paid day. Eight points = 1 Free Day, 20 points = 3 Consecutive Free Days and 40 points = 1 Free Week. Points are calculated and posted to your Rewards Account 24 hours after your visit.

Log in to your Rewards Account at www.thefastpark.com. You will be taken to your Rewards dashboard, which displays your current point balance, any upcoming reservations, any unused Free Parking Certificates and your parking history.

No problem! We love it when our loyal guests join our Rewards program. Log in to your Rewards Account. From your dashboard click on Receipt Credit. Be sure to have your receipts available as you will need to enter information from those receipts into our system. (For any receipts older than 12 months, please scan and email those receipts along with your name and Rewards Account number to our Rewards Representatives at [email protected].)

If you've lost your receipts, please call your Fast Park facility for assistance. While we love helping our guests, please know that we can only assist with manually entering receipts on a limited basis – up to two receipts per day, four per month. However, we are more than happy to walk you through the process of manually entering receipts so that you can do so at your leisure!

As always, if you use your Rewards Card to enter and exit our facilities, your Rewards points will calculate and appear in your account automatically about 48 hours after your exit.

Rewards Cards are not designed to be shared among family members, friends, or business colleagues. Each Fast Park guest who would like to earn points must have their own Rewards Account. 

Absolutely! To receive credit for stays, all Rewards members must use their Rewards Card to enter and exit our Fast Park facilities. This is the ONLY way to receive credit. If you have lost your Rewards Card, we encourage you to download your mobile Rewards Card, which is accessible via smartphone.

For iPhone users please go to www.thefastpark.com via your smartphone. Once you log into your account you will see a White Box "My Card" on the right-hand side. Click on it "Add to Apple Wallet" will appear. 

For Android users please go to www.thefastpark.com via your smartphone. Once you log into your account, you will see a + next to Relax for Rewards. Click on the + sign to give you a drop-down box. You will choose My Mobile Card and once you able to view the card, please click on the 3 Dots to the right of the address bar. Select “Save to Home screen” then click “Add”.

If you have receipts for which you’d like to receive credit, please go to www.thefastpark.com to log into your account and click on “Enter Receipts From Previous Visits” under “How can we help you today?” section. You will need to allow 48 hours to pass from your exit day.

Go to www.thefastpark.com and log in to your Rewards Account. Go to Relax for Rewards/My Mobile Card and follow the prompts to save your mobile Rewards Card to your mobile device. Physical cards and printed Free Parking certificates will still be accepted at entrance and are available upon request.

We’re here to help if you have questions or need assistance. Contact our Relax for Rewards Representatives at 1-877-806-7275 (PARK) or [email protected]; Monday through Friday from 9 a.m. to 4 p.m.

No problem, just log in to your Rewards Account at www.thefastpark.com where you’ll be taken to your Rewards dashboard. Scroll down to your parking history at the bottom of the page. Click on the print receipt link next to your parking transactions. You also can sign up for eReceipts by managing your communications preferences.

Log in to your Relax for Rewards Account and select Account Profile. Scroll down to view your communications preferences, and check the box to receive eReceipts. Your eReceipt will be emailed to you 24 hours after your transaction. Even if you're signed up for eReceipts, you'll still receive a paper receipt at checkout. 

Yes! Your Rewards Card is accepted at all our facilities. If you have a corporate discount, your rate might vary by location. Please contact your account representative for more details.

To change your preferred location, simply log in to your Rewards Account, select "Account Profile," and then "Edit My Profile."

Yes, we have Rewards members request this all the time. You can do this in one of two ways. 1) Request Free Parking Certificates through your Rewards Account and then mail or email them to the non-profit of your choice (certificates must be used within 12 months). 2) Contact our Relax for Rewards Representatives at 1-877-806-PARK (7275) or [email protected]; Monday through Friday from 9 a.m. to 4 p.m. to let them know you are closing your Rewards Account and that you would like to donate your points. Please have the non-profit contact information available so that we can make arrangements.

Log in to your Rewards Account at www.thefastpark.com. Navigate to Relax for Rewards/Account Profile. Click "Edit" to update your communication preferences or profile information.

If you are unsure of your username, please try using the email address associated with your account. If you have forgotten both your username and your password, click here for assistance. 

We'd hate to see you go but you may cancel at any time. Just contact our Relax for Rewards Representatives at 1-877-806-7275 (PARK) or [email protected]; Monday through Friday from 9 a.m. to 4 p.m. EST.

Every individual who uses a Rewards Card and/or enrolls in the Rewards program certifies that they will abide by the Relax for Rewards program policies, rules and regulations. Any Rewards member in violation of these terms will forfeit all points, have their membership revoked and could be asked to find another parking facility for future travel needs. Click here to review the Rewards Member Terms of Use.

To use your mobile Relax for Rewards Card, start by bookmarking it to your phone’s home screen, taking a photo, or adding it to your Apple Wallet. For iPhone: Go to www.thefastpark.com via your smartphone. Log into your account and click on the “My Card” white box on the right-hand side. Click “Add to Apple Wallet.” For Android: Go to www.thefastpark.com via your smartphone. Log into your account and click the + next to Relax for Rewards. Choose “My Mobile Card” and view the card. Click the 3 dots to the right of the address bar. Select “Save to Home screen” and click “Add.”

When you arrive at our facility, scan your mobile Rewards Card at the entrance column. A Fast Park Guest Ambassador will be available if you need assistance. When you are ready to exit, proceed to the Cashier or Express Lane and scan your mobile Rewards Card again. Your amount due will display, and you can complete the transaction with your preferred payment method.

Good news! We've automatically generated a mobile Rewards Card for all of our Rewards members. To access yours, from your mobile device, log in to your Rewards Account at www.thefastpark.com. Navigate My Card. From there you can take a photo, bookmark it or add to your Apple Wallet. 

Our scanning technology works with both Free Parking Certificates and our mobile Rewards Card. If you'd like to scan your Free Parking Certificates, either print or save to your mobile device. When you are ready to exit, scan your Rewards Card. Wait for your parking total to display and then scan your Free Parking Certificates.

Our Fast Park Guest Ambassadors are equipped with mobile tablets inside their booth to help retrieve account information and assist with getting you entered and exited from our parking lot. Please be prepared to show your ID and answer some questions to validate your account.

Log into to your Rewards Account at www.thefastpark.com.  Find the Parking Certificate(s) that you would like return.  Select the View button under the appropriate Certificate.  When your Certificate appears, select the “Convert Back to Points” link which is displayed below your Parking Certificate.  Follow the prompts as instructed.

Absolutely, just log in to your Rewards Account. From your dashboard click on Receipt Credit. Be sure to have your receipts available as you will need to enter information from those receipts into our system. For any receipts older than 12 months but not older than 2 years, please scan and email those receipts along with your name and Rewards Account number to our Rewards Representatives at [email protected]. Limit two receipts per day and a total of four receipts per month. 

We currently have three types of Free Parking Certificates that can be used in any combination to offset your parking stay. One Free Day; 3 Free Days (up to 3 consecutive days) and a Free Week (up to 7 consecutive days). When using a 3 Free Day Certificate or Free Week Certificate, any unused days are forfeited and non-refundable due to the discounted point value. To redeem your points for Free Parking, log in to your Rewards Account at www.thefastpark.com. You'll be taken to your Rewards Dashboard where you will see your available points and the types of Free Parking Certificates that you can redeem. Either save your Certificate(s) to your phone or print it out. Each Exit Lane is equipped with a QR code reader so as long as the Certificate's QR code is visible, you will be able to scan it. You will first insert your Relax for Rewards Card, allowing the parking total to display, you will then scan your QR code and the parking total amount will be deducted as appropriate.

At the current time, Rewards Accounts (and points) do not expire.  

You can, but you don't have to! That's because our mobile technology accommodates both mobile Rewards Cards and mobile Free Parking Certificates. Simply save your Certificates to your Apple Wallet or mobile device (take a photo, bookmark it, or email it) and scan the QR code upon exit. It's that easy!

While we encourage Rewards members to redeem points ahead of their trip by printing them out or saving them to their mobile device, we understand that sometimes life becomes hectic. Our Fast Park Guest Ambassadors are equipped with mobile tablets inside their booths that will allow them to retrieve your Rewards Account and redeem points on the spot. Please be prepared to show your ID and answer some questions to validate your Account.

Yes, we currently ask Rewards members book a reservation even when requesting Free Parking Certificates. This allows us to ensure we know when you are visiting so that we can reserve accommodations for you.

Log in to your Rewards Account. From your dashboard go to Refer a Friend. Refer as many friends as you’d like by email or share your referral link on Facebook or Twitter. They’ll get 8 points (1 Free Day) just for signing up, and you’ll get a Free Day once they park with us and use their Relax for Rewards Card. An invitation to Refer a Friend must be made to an independent third-party.  An invitation to yourself, a self-referral,  in any manner is prohibited. Any and all points awarded in connection with a referral that Fast Park deems to be a self-referral shall be deleted from both accounts.

You can refer as many friends as you’d like to keep earning points. Log in to your Rewards Account and select Refer a Friend to see all of your current referral details. Terms apply.

Fast Park has a variety of charging options for our EV customers.  We are piloting a DC Fast Charger at our Atlanta facility (see information below).  The balance of our Fast Park portfolio offers either Level 1 or Level 2 ChargePoint stations or access to outdoor-rated GFIs.

We are currently in the process of piloting a new Power²Go service in Atlanta. This service features a DC Fast Charging unit, allowing us to move from a “park and charge” model to a fast and flexible “top-off” service. Our new service will cut down on capacity constraints and enable guests needing a little extra “juice” to charge before exiting the facility. The Power²Go service will eventually replace all traditional charging stations.

To learn which service is available in your market, please visit our locations page.

FastCharge service will be limited to guests who need an emergency charge while they are away to ensure they get home safely upon their return. FastCharge stations are offered on a first-come, first-serve basis. 

A ChargePoint account is required. You can sign up for a free account and access ChargePoint’s mobile apps for Apple and Android devices here: chargepoint.com/drivers.

Unfortunately, Fast Park team members will no longer be able to initiate a new charging session on behalf of guests.