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  • Fast Park Runs a Great Operation

    “ I just wanted to congratulate you and your staff on running such a great operation. I used your facility Wednesday and the service was excellent. In addition, I arrived back in Milwaukee late and in the rain. When I got to my car, my battery was dead. The staff had me up and running in less than 5 minutes, free of charge!!! Great service! You guys should give seminars in customer service!!! ”

    Ted S.

    MKE Fast Park, March 2018

  • Wow

    “ Thank you for helping me get my account set back up after my email and employment status changed. I hung up the phone from our conversation and thought, “wow, you don't get that kind of customer service anymore with someone being so sincere and actually wanting to help and not acting like I was interrupting their day.” Just wanted to let you know I appreciated your help! ”

    Les B.

    CLE Park Place, March 2018

  • You Guys Rock!

    “ YOU GUYS ROCK! Never ceases to amaze me how many companies don’t understand how to keep good customers happy. I look forward to taking advantage of this perk and wanted to let you know we are very satisfied with your service. Keep it up. I travel at least weekly and will continue to use our Hobby Fast Park as long as you maintain such excellent service. ”

    Stuart S.

    HOU Fast Park, January 2018

  • On Our Way within Minutes

    “ We returned to our car Friday evening and found the battery was dead because we had left a reading light on. Within minutes, one of the van drivers noticed our predicament and returned very quickly with a jump start battery pack. We were on our way within minutes. Thank you very much! ”

    Jeff S.

    MKE Fast Park, January 2018

  • Fast Park has Gained my Future Business

    “ I used your parking location this past weekend for the first time. I was blown away with the wonderful customer service. The shuttle driver met me at my car on the lot to help with the luggage immediately as I parked in my spot. There was a shuttle waiting for me at the airport when I arrived and your price is right. You have gained my future business for my parking needs. Keep up the fine job!! ”

    Eddie B.

    HOU Fast Park, January 2018

  • Best Parking Experience

    “ Just wanted to say that we thought your facility, staff, and system combined make the best airport parking experience we've ever had and we've done loads! ”

    Avril F.

    ATL Fast Park, February 2018

  • A Real Wow Factor!

    “ Oh, I Just love your company! Service was super fab - a real wow factor! Love the truck pics too especially the cowboy with his leg atop his knee! Clean place, clean shuttles, water and a newspaper - doesn't get better than that! Had to brag about you all at the airport. Thank You! Most companies don't and can't get it right - YOU DO! ”

    Shahnaz D.

    HOU Fast Park, February 2018

  • A Good Egg

    “ I've been parking at Fast Park for 25 years and believe that Mike is one of the nicest, most professional drivers I've ever had. He gave great instructions on the bus about drop off and pickup, which I know was helpful for the new people on the bus. He, of course handled all of the bags and was very kind and friendly. It's safe to say you have a good egg in Mike! ”

    Debra H.

    CVG Fast Park, March 2018

  • Disaster Averted

    “ Just a note of fantastic service. I left my driver's license in my car and didn't realize until I was at TSA. Your driver returned me to my car and waited until I found it and then took me right back to the airport. I can't say how much I appreciate that!! Your driver turned a potential disaster for me into a "don't worry about it" moment. Thanks!! ”

    Jeff A.

    BWI Fast Park & Relax, March 2018

  • Free Charging!

    “ Special thanks to the Fast Park staff. Upon arrival all the charging stations were full. The staff assured me they would plug my vehicle in while I was gone. I came back to my vehicle with a FULL CHARGE. I really appreciate the free charging stations. You guys rock! ”

    Brian C.

    IAH Fast Park, March 2018

Stories From Our Fans

We love hearing from our guests, whether they’re raving about our customer service or talking about employees saving the day.

  • Best Parking Place Ever!

    “I used Fast Park & Relax during Hurricaine Harvey. I was flying out as Harvey was coming in. I couldn't get back until the airport reopened and was frantic about my car. I emailed Fast Park and got a response immediately stating that no car was flooded and that everything was fine. When I finally got back, they gave me a special "Harvey rate", which really helped. Everyone there is so nice. The lot is built up much higher than the other roads, so you need not worry, if you leave your car there in heavy rain. Prices are much better than any other parking area, AND all the spots are covered. Sweet! ”

    - Denise Mercier, HOU Fast Park & Relax

  • Hats off to Doug!

    “We were picked up by Doug S. after a grueling trip. He was incredibly kind and helpful and took care of everything, even loading our luggage into our vehicle. He also came up to us when we were leaving and helped us work the scanner/payment machine. We truly appreciate his efforts and will continue to use Fast Park based on the excellent customer service. ”

    - Vanessa Ross, IND Fast Park & Relax

  • Great driver

    “The airport departure gates were backed up in Orlando. The driver knew we were in hurry and asked everyone in the van if she could drop us at the arrivals area and simply take an elevator up to ticketing... That was genius, we made it to the gate with time to spare. Great thinking ...thanks ”

    - Mike , MCO Fast Park & Relax

  • Great customer service

    “Just want to send a shout out for Nadia. I had some questions about my account upon check out. She was so sweet and helpful. I really appreciated her kindness after a long work related trip. Employees like Nadia help keep customers coming back. Keep up the good work.”

    - Debbie, ATL Fast Park & Relax

  • EXCEPTIONAL CUSTOMER SERVICE

    “From the moment I got out of my car, Nicole set the tone for me having an enjoyable stress free trip. Her smile was so original that I was happy to smile with her. She would be a valuable asset to every organization that she’s a part of. So I say again thanks Nicole, it was a pleasure doing business with you guys. Sincerely, Marvin”

    - Marvin Edwards-Bey, HOU Fast Park & Relax

  • “It's handy, friendly, your car is protected, and the personnel are friendly and helpful. We returned from our flight at 2am to a frigid car. The shuttle driver waited until each customer got their car started before he moved on. Ours didn't start and he quickly returned with a battery charger and got our car started! Saved us from a disastrous night. ”

    - bruce gascho, IND Fast Park & Relax

  • First time parking at airport

    “This was my first time that I had to travel and park at the airport. I was wondering where to park and the best rates. One of my friends told me about Fast Park. I made an account and it was a great experience parking with them. Great service and great rates. ”

    - Zak Kizer, RDU Fast Park & Relax

  • Great Service

    “My girlfriend and I used your lot recently. Just wanted to drop a quick message to say what a wonderful experience we had. Both shuttle drivers were so courteous even with all the street construction they are having to endure. We have used your lot before and will definitely do so in the future. Keep up the great work. ”

    - Wendy Kovarik , CLE Airport Fast Park

  • Best parking experience ever!

    “Above and beyond the typical great customer service and low prices, the HOU team went above and beyond during Harvey. They kept me informed through email about the conditions of their lot, sent information about when they reopened, and discounted 1 week from the price due to the closure during Harvey. The lot is raised and they did not have any customer damage from the storm. The staff is always friendly and helpful! ”

    - Mary, HOU Fast Park & Relax

  • “When I look for parking I want easy, convenient and affordable. Fast Park proved to be all three. What sealed the deal for me was the 2 bottles of water they gave us when we checked out! So appreciated!”

    - Pam, IND Fast Park & Relax

Share Your Fast Park Experience

Tell us your Fast Park story. We love to hear them and we're always listening.

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